Frequently Asked Questions
Everything you need to know about our preschool and early childhood fashion collections.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner for a special school event.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid return label.
How do I ensure I select the correct size for my child?
Each product page features a detailed size guide with measurements. Since children grow quickly, we generally recommend sizing up if your little one is between sizes to ensure a comfortable fit.
Are your garments made from kid-friendly materials?
Absolutely. At Hadley Designs Prek, we prioritize soft, breathable fabrics like organic cotton and jersey blends that are gentle on sensitive skin and durable enough for playground play.
Can I track my package after it ships?
Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.